This Privacy Policy explains how Watertreatment.agency collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to handling your personal information responsibly and transparently. When you contact us via our website enquiry form, we collect your name, email address, telephone number, and any details about your premises or water system requirements that you choose to provide. This information is used solely to respond to your enquiry, provide you with a quotation, and, where you have given consent, send you relevant information about our services. We do not sell, rent, or share your personal data with third parties for marketing purposes. Data submitted through our contact form is transmitted securely using HTTPS encryption and is stored on servers located within the United Kingdom. We retain enquiry data for up to three years, after which it is securely deleted. Where we have an ongoing service contract with your organisation, we retain records as required by our ISO 9001 quality management system and applicable health and safety legislation. You have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, and to object to processing. To exercise any of these rights, or to raise a concern about how we handle your data, please contact us at info@watertreatment.agency. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.